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Privacy Policy with Terms of
Service |
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The Victorian Project, "The Victorian
Project Group," "we," "us" and "our") provide
you with access to our family of web sites,
including, without limitation:
thevictorianproject.com and any additional
marketing sites that we may create from time to
time (the "Marketing Sites"): and
any additional shopping sites that we may create
from time to time (the "Shopping Sites") to
purchase thevictorianproject.com product and
also as a resource for thevictorianproject.com
information and entertainment (the Marketing
Sites and Shopping Sites are collectively
referred to as the "Web Sites").
For the sake of clarity and avoidance of doubt,
only sites owned and operated by us are subject
to this Global Web Site Privacy Policy (the
"Privacy Policy"). Your access to and use of the
Web Sites is governed by
thevictorianproject.com's Global Web Site Terms
of Use and the Terms of Trade found on each
Shopping Site.
This Privacy Policy describes and governs how we
collect information about your use of the Web
Sites and how we use and share such information.
Importantly, we may revise this Privacy Policy
and post any changes to our Web Sites so that
you are always informed about what information
we collect, how we use it and under what
circumstances we may disclose it. By continuing
to use any of the Web Sites after having an
opportunity to review this Privacy Policy, you
have accepted these terms and consented to our
collection, use and sharing of the information
as described in this Privacy Policy. If you do
not agree with this Privacy Policy, please do
not use any of the |
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| 1. What information do we collect? |
Most of the information we collect from you
at the Web Sites does not personally identify
you to us, though it may be unique or consist of
or contain information that you consider
personal. For example, we automatically collect
the following information: clickstream
information such as the address of the web site
that you came from before visiting any of the
Web Sites, which pages you visit on the Web
Sites, what country you are browsing from and
what default language your internet browser is
set to, which browser you used to view the Web
Sites and any search terms you have entered on
the Web Sites. This information is anonymous,
meaning we cannot identify you personally unless
you identify yourself, for example, by making a
purchase, by creating an account, or by giving
us your e-mail address.
You can also create an account with us on the
Shopping Sites by providing similar personal
information in addition to a registration name
and password. Or you may provide preferences
such as products you may be interested in. In
either case, we'll use the information to make
your shopping more efficient and to better serve
your interests.
From time to time, we may conduct surveys, offer
mailings or other promotions. You will be
provided with an opportunity to indicate whether
you wish to participate in these activities in
accordance with relevant notice and consent
requirements under applicable local laws. If you
choose to participate in one of our surveys,
mailings or other promotions, we'll probably ask
for some personal information such as your
shopping habits, e-mail address, telephone
number and other
information so we can run the promotion and
notify winners.
When you send us a request, such as to our
customer service department, or inquire about
career opportunities or participate in an
Investor Relations presentation, we may ask you
to identify yourself by name and/or e-mail
address in order to send you a response, if
appropriate.
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| 2. How do we use Cookies and Pixel Tags? |
Cookies are small pieces of information stored
by your browser on your computer's hard drive. A
cookie may contain information such as
recognizing you when you return to the Web
Sites, which pages you have seen and what
advertisements, how frequently certain pages are
visited, and remembering the items in your
Shopping Bag. Most web browsers are set up to
accept cookies; you can usually change your
browser settings to refuse cookies but you may
experience difficulties while shopping online at
our Shopping Sites.We also use pixel tags, tiny
graphic images, to help us analyze your online
shopping patterns, create content designed for
your connection speeds, and deliver e-mail in a
format you can read.
thevictorianproject.com and our trusted
third-party providers use cookies and pixel tags
to monitor and maintain information about your
use of the Web Sites and understand your
preferences based on previous or current site
visits so that we can offer better site
experiences and services in the future.
Please note that when you place an order for our
products using one of thevictorianproject.com's
Shopping Sites or using our toll-free telephone
number, we need to know information such as your
name, e-mail address, billing address, phone
number, and debit or credit card number so we
can process and fulfill your order, and contact
you if we have any questions. This information
is known as "personal information" because it is
capable of identifying you as a living
individual. Personal information is afforded
certain protections under data privacy and other
laws and you can be assured that your personal
information will be handled at all times by us
in compliance with such laws.
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| 3. How do we use the information we collect |
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When you place an order on one of the
Shopping Sites, we use your personal information
to process and fulfill your order. We may send
you an e-mail to confirm or to update you on the
status of your order. We may also need to
contact you by regular mail, e-mail or phone if
we have any questions about your order. We may
also use your personal information to respond to
any of your customer service inquiries.
We also use your personal information to operate
and improve the Web Sites and to deliver the
products and services you have requested. We
keep track of the pages you visit and the manner
in which you use the Web Sites to determine what
products and services are most popular and
whether to make changes to any of the Web Sites.
We may, from time to time, review your personal
information and information of other customers
to help us analyze trends, purchasing patterns
and preferences, and demographics.
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When you place an order, create an account,
give us your e-mail address, complete a survey
or participate in a mailing or other promotion
on any of the Web Sites, we use the information
you provide to us to: send e-mail, regular mail
or text message, as applicable, to you about our
products, services or other contests and
promotions you might be interested in;
personalize your shopping experience by using
your product interests, shopping patterns and
purchase information to recommend other
products, services or promotions that we believe
might interest you including those of other
companies.; or notify you of changes to the Web
Sites.
You will be provided with an opportunity to
indicate whether you are happy for us to use
your personal information for these purposes in
accordance with notice and consent requirements
under applicable local laws.
We maintain the personal information that you
provide us, along with a record of your
purchases, in a secure database. To best serve
you, we may combine this information with data
that is publicly available and data that we
collect in our own stores, at our marketing
events, or receive from other business partners
and/or reputable sources.
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| 4. Do we share your information with third parties? |
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We may share your personal information with
our trusted third-party service providers to
help us manage and operate the Web Sites, such
as processing your order, performing statistical
analysis, sending you e-mail, postal mail or
text messages, providing customer support and
performing other important services. Although
these partners may not be affiliated with us,
they are required to maintain the
confidentiality of your information and are not
authorized to discuss, disclose or make any use
of your personal information except as necessary
to provide such services.
From time to time, we may also use third parties
to help us collect and aggregate certain
information collected through the Web Sites. We
may share this aggregated information with
existing and prospective business partners and
advertisers. None of the aggregated information
will contain any personal information.
We may also share your personal information with
carefully screened thevictorianproject.com
business partners to offer you products and
services that we believe might interest you. In
each case, our partners will not be authorized
to discuss, disclose, or make any use of your
personal information except for extending the
offer to you. If you prefer not be included in
these types of prospective offers, please
contact us as set forth below (please be sure to
include your first and last name, street
address, and e-mail address in your request):
For all of our Websites, send an e-mail to
informationservices@thevictorianproject.com:
If you select an alternative payment process
(such as PayPal or Bill Me Later), you provide
the personal and financial information needed to
process your application or purchase directly to
each provider. The companies that administer
these programs are independent of
thevictorianproject.com and have their own
privacy policies. We encourage you to learn more
about their policies on their web sites.
We or our third-party service providers may
disclose personal information if we or they
reasonably believe that it's necessary to: (i)
investigate any suspected breach of the Terms of
Use or Terms of Trade made by or otherwise
relating to you; (ii) comply with applicable
federal, state or local laws, rules, regulations
or orders; (iii) to protect or defend the
rights, property and interests of
thevictorianproject.com, thevictorianproject.com
business partners, affiliates or its guests, or
the interests of our third-party service
providers; and (iv) under exigent circumstances,
to protect the personal safety of users of the
Web Sites or the public.
Your personal information will be held by us for
so long as is necessary for the purposes for
which it was collected, for the settlement of
any potential disputes which may be raised or
otherwise in accordance with legal requirements. |
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| 5. How can you Unsubscribe or change your information? |
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We want to communicate with you only if you
want to hear from us. You have the right to
request confirmation of what information we hold
about you and to correct, update or change such
information. If you prefer not to receive
information from us or would like to correct,
update or change your personal information or
preferences, please follow the instructions
below. Please note that objecting to our holding
and using your information may prevent us from
providing you with some of our products or
services.
Registration Information, Preferences, and
E-mail
To modify or delete the personal information you
have provided during registration, please go to
the Shopping Site on which you created your
account, login and update your profile.
To unsubscribe from an e-mail, please follow the
instructions in any e-mail you receive. In
certain countries, you will have been required
to consent to receive e-mails. If your request
is about any of the Web Sites in our Group, you
can also send us a request by e-mail to
informationservices@thevictorianproject.com
Direct Mail and Catalogs and Mailers
If you would like your name and address removed
from thevictorianproject.com's direct mailing
list or if you would like to update your mailing
information, you can call us at 415-673-8033 or
e-mail us a request at informationservices@thevictorianproject.com
Please be sure to include your first and last
name and mailing address in your request.
Your request to be removed from our e-mail lists
might take up to three (3) business days to
become effective (regular mailing lists may take
up to 1 week). Please note that you may receive
e-mails or regular mail that is already in
process even though we have removed you. Even if
you're removed from a list, if you order online,
we will send you an e-mail to confirm your order
and may need to contact you by phone, e-mail or
regular mail if we have questions about your
order. |
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| 6. How do we protect the privacy of children? |
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| We do not sell or ship any items ordered
through the Shopping Sites directly to anyone
who we know to be under the age of 13, nor do we
collect any personal information from anyone who
we know to be under the age of 13 on any of the
Web Sites. Unfortunately, we cannot always
determine if a visitor to any of the Web Sites
is a minor child. If you are under the age of
13, you should use the Web Sites only with the
involvement of a parent or guardian and should
not submit any personal information to us. |
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| 7. Links to Other Sites. |
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| We encourage you to review the privacy
policies of web sites you choose to link to from
our Web Sites so that you understand how those
web sites collect, use and share your personal
information. We are not responsible for the
privacy policies or other content on web sites
outside of the Web Sites. |
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| 8. Location and transfers of your information. |
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Your information may be held or accessed by
thevictorianproject.com entities operating in
several States in the course of providing the
Web Sites and services to you. Our Corporate
Headquarters is Located in Reno Nevada. The
Victorian Project Group currently maintains or
has previously maintained facilities in
Portland Oregon and San Francisco California.
The Victorian Project Internet Services
Group is currently located in Connecticut and
California.
As previously stated, we may use third-party
service providers when performing services for
you. These third-party service consisting of
Banking and Financial Services a located in the
United States. In terms of any such transfer of
information, we ensure that your information is
transferred with relevant and appropriate
contractual and other safeguards in place to
ensure that it is kept secure and handled in
accordance with relevant privacy laws. By
continuing to use the Web Sites and the various
facilities described in this Privacy Policy, you
consent to the transfer of your personal
information on these terms. Please also note
that, if you choose to post a product review on
any of the Shopping Sites, then your review and
any personal information you choose to include
in it may potentially be available to site users
worldwide. |
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| 9. How do we make sure information is secure? |
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We use the latest encryption technology
(Secure Sockets Layer or SSL) to secure your
personal information. The personal information
you provide when you place an order is encrypted
(or coded) using a secure server for maximum
security. This coding makes it extremely
difficult for anyone to reach your personal
information as it moves through our ordering
system.
To check the security of your computer, look at
the lower right-hand corner of your browser
window if you are using Internet Explorer. If
you see an unbroken key or a closed lock, then
the encryption technology is active and the
server is secure. You can also check by looking
at the URL line of your browser; when you access
a secure server, the initial characters of the
site address will be "https". All of your
information is encrypted before it's transmitted
across the Internet, then decoded only after it
arrives at our secure servers. |
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| 10. Are all the pages on the Web Sites secure? |
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| Most of the pages on our Web Sites provide
information about The Victorian Project and our
products. We make this information available
freely and there is no reason for these pages to
be "secure". The pages that we make secure are
the ones on which you provide personal
information, and on which you actually make a
purchase, such as when managing your profile or
account, checking your order status, or with the
"Checkout" area. For example, the entire
checkout process, from introduction to final
confirmation, is completely secure. |
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| 11. Contact Information |
For questions or concerns, or a copy of your
personal information held by us (reasonable
photocopying fees may apply) relating to any
additional marketing sites that we may create
and own, please contact us at:
The Victorian Project
brushstrokes@thevictorianproject.com |
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| Last modified: March 2015 |
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